Privacy Policy

Heapsters AB built the heap service as a Commercial app. This SERVICE is provided by Heapsters AB and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service.We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Ciao Ciao unless otherwise defined in this Privacy Policy.

Information Collection and Use


For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to email, phone, address, location. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third party service providers used by the app:

Google Play Services

Log Data


We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.



Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers


We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service

  • To provide the Service on our behalf

  • To perform Service-related services

  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Marketing and Communication


Heap will use several channels to communicate with potential customers and customers. By giving consent you will give us the right to do the below mentioned activities. E-mail addresses are collected in order to be able to send out important information, newsletters and advertisement e-mails. We will also use thirds party supplier in order to track e-mails. Phone numbers are collected for the reasons of being able to communicate directly with potential customers and customers in order to get feedback, to give support and to give information.

Heap will use push notifications to communicate important information when using the service. We will also use notifications in order to give app users other types of information. The usage of notifications will be aligned with the Android and IOS notification policies. Heap will also use pixels and third-party services in order to do retargeting advertisement and audience analysis. This will be done in alignment with Facebook and Google policies.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Link to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Försäkring (svenska)

Genom samarbetet med vår partner Omocom är samtliga parter i transaktionen försäkrade från dess att tjänsten startar tills dess att tjänsten avslutas. Personuppgifter lämnas enbart vidare till Omocom om en användare blivit försäkrad. För att ställa ut och administrera en sådan försäkring behöver Omocom ta del av grundläggande uppgifter om försäkringstagaren och själva transaktionen.

För beräkning av bland annat försäkringspremie behöver Omocom även ta del av de berörda användarnamnens (försäkringstagarens och motparts) rating på Plattformen. Omocom behöver även ta del av uppgifter om eventuella överträdelser av användarvillkoren. Dessa uppgifter kan komma att behandlas i syfte att förebygga överträdelser på plattformen. Omocom kan i samma syfte ta del av uppgifter om försäkringstagaren från andra, till Omocom anknutna plattformar där försäkringstagaren har varit försäkrad.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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